Frequently Asked Questions

Browse our online collection and select the items you wish to purchase. Add them to your cart and proceed to checkout for payment and order confirmation.

We accept various payment methods including credit/debit cards, online bank transfers, and payment platforms specified on our checkout page.

Yes, we offer shipping for online orders. Shipping costs vary based on the size of the order and the delivery location. These details are provided at checkout.

Our return and exchange policy for online purchases is detailed on our website. Please review it for specific terms and conditions.

Select products available online can be customized. Please refer to the product description for customization options or contact us for more information.

Delivery times vary based on the product and your location. Estimated delivery times are provided when placing your order.

We specialize in a range of custom balloon decor options, including balloon arches, garlands, walls, and themed designs for all types of events.

Yes, you can enhance your balloon decor with our custom laser-cut signs. They can be added to any balloon order or picked up separately for your event.

Our props and rental items are exclusive add-ons to our balloon decor services and are not available for standalone rental.

We recommend placing your order at least 2-3 weeks in advance. For larger or more complex designs, more notice may be required.

Yes, we require a non-refundable deposit to secure your booking, which is deducted from your final bill.

For a personalized quote, please fill out our inquiry form with details about your event, and we will respond with a customized estimate.