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Online Shop

How do I order items from your online shop?

Browse our online collection and select the items you wish to purchase. Add them to your cart and proceed to checkout for payment and order confirmation.

What payment methods do you accept online?

We accept various payment methods including credit/debit cards, online bank transfers, and payment platforms specified on our checkout page.

Is shipping available for online orders, and what are the costs?

Yes, we offer shipping for online orders. Shipping costs vary based on the size of the order and the delivery location. These details are provided at checkout.

Can I return or exchange an item bought online?

Our return and exchange policy for online purchases is detailed on our website. Please review it for specific terms and conditions.

Do you offer customization for online products?

Select products available online can be customized. Please refer to the product description for customization options or contact us for more information.

How long will it take to receive my online order?

Delivery times vary based on the product and your location. Estimated delivery times are provided when placing your order.

Decor Services

What types of custom balloon decor do you offer?

We specialize in a range of custom balloon decor options, including balloon arches, garlands, walls, and themed designs for all types of events.

Can I add laser-cut signs to my balloon decor order?

Yes, you can enhance your balloon decor with our custom laser-cut signs. They can be added to any balloon order or picked up separately for your event.

Are props and rentals available for standalone hire?

Our props and rental items are exclusive add-ons to our balloon decor services and are not available for standalone rental.

How far in advance should I place my custom balloon decor order?

We recommend placing your order at least 2-3 weeks in advance. For larger or more complex designs, more notice may be required.

Is there a deposit required for booking?

Yes, we require a non-refundable deposit to secure your booking, which is deducted from your final bill.

How can I get a quote for my event?

For a personalized quote, please fill out our inquiry form with details about your event, and we will respond with a customized estimate.

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