Terms and Conditions

It is preferable that all orders  except for helium balloons and floral delivery be placed 2 week to 1month in advance of your event.

 All orders must be submitted through our website for follow up and processing. A non-refundable fee of 50% is due at the time of booking. Events with less than 3 weeks requires full payment.

Refunds are applicable if there is a 3 week minimum prior to the booked event date. Events falling below those timeliness are subjected to a store credit, which can be used at a later date.

We understand the pressure that the economy is under, we truly regret that we are not able to refund everyone, especially now. We urge you only to book with us if you agree to these terms and conditions.

We require a minimum of 72 hours for all cancellations. All orders begin processing within 48hrs of your pick up or delivery date. 

Cancellations within 

the allotted time frame will go 

towards a store credit for future use.

Tue-Friday  11 am- 2 pm.  

 Delivery on Saturday by appointments ONLY, however out of 

province customers may qualify.

No specific delivery time is available, but we strive to meet the preferred delivery times within the slots available.

It is the responsibility of the client to make sure that someone is home to receive the order. We will not be liable for unattended balloons left in the lobby due to no one being home.

Due to the Co-vid pandemic, we are only entering lobby areas, delivery personal will buzz with the expectation to be greeted down in the lobby area or porch. 

Once your order has been picked up or delivered it is your responsibility to protect it from direct heat, extreme cold, and sharp objects that will shorten the life of the arrangement. Blush Décor will not be held liable for damages done to balloons once it has been left in the customer's care.

We suggest that your car seat is free and clear from all hazards upon pick up.

TIP#1 When helium-filled balloons are exposed to cold temperatures it will seemingly go flat, do not be alarmed it will return to their normal size once back indoors.

Tip#2 Do not leave your balloons in your vehicle when the humidity and heat level is high, attend to all errands before picking up your order.

Rush orders will ONLY be considered if our team can satisfactorily execute the customer's request within the time requested. A $25.00 fee is applicable for all accepted orders.

Due to the current balloon shortages, we are now forced to order at times from 3 suppliers to gather materials to fulfill orders, due to this issue we are facing in the industry prices will fluctuate to accommodate these additional expenses.

We are also experiencing unexpected shipping delays which are beyond our control at this time. 

Orders at times may be delayed as a result and substitute colors be used to fulfill an order. Kindly have more than one color scheme in mind to prevent disappointment.